New clinical service.

A community hospital received state approval for a pilot sub-acute health care program. Hired as project manager, we blended our expert clinical and financial consultants with the hospital’s leaders and guided facility design and construction, IT selection and implementation, staffing plans and recruitment, leadership development, performance measurement and training of a clinical team of physicians, nurses and therapists. The result: the on-time, on-budget opening of a unit that soon won praise as the finest example of this service in the state. (See the “Transitional Care Unit Implementation” brief.)